NOVANEST is an independent online store operated by Initiative Technology Co., Ltd and an authorized reseller of EcoFlow products.
We help customers choose portable power and backup solutions for everyday essentials, outages, travel and outdoor use. Our selection includes power stations, solar panels, compatible batteries and accessories, portable cooling and refrigeration products.
How we operate
We operate online and serve eligible addresses within the contiguous 48 U.S. states. Orders are fulfilled directly from EcoFlow's U.S. warehouses. NOVANEST handles purchasing assistance and order support.
We are an independent authorized reseller, not an EcoFlow-owned store. EcoFlow names and trademarks belong to their respective owners.
Genuine products and manufacturer warranty
We sell genuine EcoFlow products. Warranty duration, coverage, registration requirements and geographic eligibility vary by model and are governed by EcoFlow's applicable warranty terms. Review the product page and manufacturer terms before purchase. We can help with proof-of-purchase information and direct eligible warranty requests to EcoFlow.
Clear buying information
Shipping is free within our delivery area. Allow 1–3 business days for processing and approximately 4–5 business days in transit, for an estimated total of 5–8 business days. These are estimates, not guaranteed delivery dates.
Review our shipping information, Returns & Refunds Policy and warranty information before ordering.
Our approach
Power means staying connected to the things that matter. We focus on clear product information, practical buying advice and straightforward order support so you can choose equipment that fits your needs.
Company and contact
Operated by: Initiative Technology Co., Ltd
Registered business address: 1312 17th Street, Unit Num 2955, Denver, CO 80202, United States
Email: info@novanest-tech.com
Phone / WhatsApp: +1 (646) 724 8460
Please obtain return instructions before sending any product to us. See our contact page for assistance.